PLANNING THE LINEN AND UNIFORM ROOM

a) LOCATION

linen centre room

linen room that have on every floor

• has an easy flow from linen room to the laundry
• has at every floor of the hotel
• has a facilitate easy issue and receipt of linen from the gust floor and other departments
• good distance from main kitchen and other department
• have proper ventilation facilities

b) SPACE

• depend on the size of the hotel and activities to be carried out in the linen room
• minimum area requirement is 6 feet

c) ENTRANCE

•  minimum requirement is 4 feet wide
•  stable door is recommended to stop the entry of a unauthorized entry easily

d) WALLS AND FLOOR

•  the floor must be sturdy to bear the load of heavy trolley
•  tiles should be cheap and painted from material that easy to clean
•  tiles wall are best and recommended

e) LIGHTNING AND VENTILATION

•  kept away from light
•  decreased the amount of air and the air must be free of humidity
•  temperature required is 20 c

f) STORAGE

•  linen storage shelf should be design for maximum use of space
•  there should be a clearance of shelf from ground should be 6 feet
• depth of shelf should be 18-20 if they are shattered to wall
• depth of shelf should be 30-40 inches wide
• cover the shelf with curtain to avoid dust

g) SOILED LINEN AREA

•  should be large to accommodate all soiled linen
•  should have space to sort and count the linen and to move trolley
•  the floor store area of linen should be consist of a surface that do not stain damp linen

h) LINEN EXCHANGE COUNTER

•  do not have the grill
•  should be wide
•  counter should be close when there is no one in it

i) UNIFORM STORE AREA

•  uniform hang on a hanger
•  uniform been separated by designation and department
• located to store areas

j) LINEN SUPERVISOR DESK

•  the location should have a good view of entire room
•  have a telephone on the desk

k) GUEST LAUNDRY AREA

•  guest laundry must be stored, marked and recorded before sent to guest laundry area
•  the laundry must be stored according to room number
•  must have a table or mobile rail to hang the cloth
•  a sink and iron table is necessary for hotel with no OPL

l) INSPECTION AREA

•  consist of a large inspection table
•  100-room property require a table of about 10 feet*6 feet size
•  a folding table or one that may be dismantled is ideal
•  the colour of the tabletop should contrast with the colour of linen

ROOM LINEN EXCHANGE PROCEDURE

• Floor supervisor counts the soiled linen on the floor and enters the counts into the room linen control form
• The room linen control form prepared in two copies and sent with the soiled linen to the linen room
• The linen keeper again counts the soiled linen and stamps 'RECEIVED' on the form. One copy will be returned after tally and the rest will be retained
• The room linen supervisor issues fresh linen on a to one basis. If the linen room is short of fresh linen at the point of time, the supervisor enters the balance amount and issues them with the next lot

STORAGE OF LINEN

• While in storage, the linen must be kept free
•  Linen covered by curtains drawn across the shelves
• Articles that are not frequent in use stored covered with dust sheets.
• Fold fresh linen faces outwards while placing it on shelves
• Heavier linen should be placed on lower shelves
• All fresh linen should be under cover 
• Linen stock rotated in ordered on FIFO
• Smaller articles placed in bundles of 10
• Linen stored in cupboards with slatted sliding doors

BED LINEN

a) Sheets and pillow cases

• Should have pleasant feel
• good appearance should wear well

b) Blankets

• Should be warm
• fairly heavyweight
• hard-wearing

c) Bedspreads

• The readymade sizes are seldom satisfactory
• Should match the decor (appearance, colour, print)

d) Mattress protectors 

• Protect the mattress from spills and stains
• Provided a padded layer
• Made of quilted fabric
• Made of vinyl

e) Pillow

• Too soft nor too hard
• Good quality pillows may last up to 2 years